There are several challenges that e-commerce business owners face when operating in India. Some of these include the lack of internet connectivity, fear of online payment, and shipping to remote locations and villages. These are some of the major issues that have to be tackled by e-commerce business owners in order to provide the best possible experience to their customers.

Internet connectivity in India is low

When it comes to Internet connectivity, India isn't far behind China in the e-commerce department. But compared to China, India is still a long way from becoming a digital economy. In fact, a recent survey found that the country is a far cry from having a comprehensive data plan to speak of.

The most obvious reason for this is because of the prohibitive cost of a high-speed broadband connection. On top of that, Indians often opt for cheaper second hand smartphones that are a tad underpowered. To make matters worse, these low-end phones have less storage and memory than their high-end counterparts.

Shipping to remote locations and villages

One of the most daunting tasks of running an India Ecommerce Sites business is the task of delivering your goods and services to your customer base in one swoop. The best way to accomplish this is to hire the services of a seasoned logistics professional, who will be on hand to help you out as and when the need arises. With a large database of potential courier partners to choose from, the odds of success are pretty much a lock. Most importantly, if you do your due diligence, you will most likely find a partner that is able to provide a superior customer experience and service.

Tax administration in e-commerce

When the e-commerce industry started growing in India, tax administration was one of the first areas where it had to face up to a new set of challenges. While a country may be able to generate huge revenues with e-commerce platforms, the business model does not fit in with traditional taxation.

The Ministry of Finance has launched solutions to enhance tax administration for e-commerce. This includes the establishment of a taxation database, the registration of e-commerce operators and the filing of returns.

There are also a number of laws that must be followed by e-commerce operators. For example, if an e-commerce site sells goods that are purchased through an overseas supplier, it must register as an e-commerce operator. It also has to collect Goods and Services Tax (GST) on notified supplies.
Multi-lingual site can improve conversion rates and attract customers

The benefits of a multi-language site are many, and they give your business a leg up in the global marketplace. With the number of internet users in the world increasing, your e-commerce venture needs to be able to communicate with them in their language.

As a result, you should have a sitemap for all of the different languages you sell your products in. Moreover, you should have a site that is easy to read, navigate, and use. Having a multi-language ecommerce website is not just beneficial to your brand, but also to your customers.

Multi-language websites can also reduce your foreign buyer exit rate. Studies show that 40% of online shoppers will simply leave a site that does not offer them the local currency. If you want to avoid this, you should be prepared to offer your customers the best prices in their respective currencies.
Last mile delivery issues are among the biggest challenges for logistics businesses

E-commerce companies are facing various challenges when it comes to last mile delivery. This part of the logistics process involves delivering parcels directly to customers. It is essential for businesses in this segment to focus on speed and accuracy.

Inefficiencies in this sector can drive up costs, as well as customer churn. Failing deliveries can hurt brand reputation and degrade profits. As a result, businesses are focusing on technology-driven solutions to improve the process.

The industry is undergoing a massive shift towards digital, and all logistics partners need to stay up-to-date. Consumers expect fast and reliable delivery service. They also expect a seamless setup after their purchase. Without this, it is difficult for a company to succeed.